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Virtual Y Questions:

What is the Virtual Y?

The Virtual Y is a new membership benefit that includes a wealth of virtual fitness options including tons of on-demand workouts from local and national Y's to serve you wherever you are.  Whether you are at home, or on the road, take the Y with you and don't miss your favorite classes, instructors and more. 

Who can access the Virtual Y?

The Virtual Y is a platform that is open and accessible to YMCA of Delaware members only.  

Do you need to be a member to access the Virtual Y?

Yes, at this time, you need to be a YMCA of Delaware member to access content on the Virtual Y page. This is a place for all to gather, stay fit and healthy!  Not a member?  Join HERE.

How do I access the Virtual Y?

From your desktop, laptop, tablet, or mobile device, just login using your YMCA of Delaware username and password.  If you do not have a user name and password, click here for instructions and support. The Virtual Y is available wherever you are with an internet connection.   

Can I share the virtual Y with my family, friends, coworkers, etc?

No, you cannot share videos from the website, but, your friends and family can become members of the YMCA of Delaware to gain access.  

Why should I choose the Virtual Y over another platform?

As part of your current YMCA of Delaware membership, the Virtual Y brings you the community you love, at no extra cost, from wherever you are!  Your favorite classes, instructors and more come to your living room, on your time and schedule. The Y is here to serve you 24/7, 365.

What does the Virtual Y cost?

The Virtual Y does not have an additional cost for members - it is a free service we are providing our members to serve them at this time.

How long will the Virtual Y be offered at no cost to members?

At this time, there is not an end date for free access to the Virtual Y. 

Does using Virtual Y count for my health insurance reimbursement?

At this time, the YMCA is not able to track Virtual Y visits for your health insurance reimbursement.  If your insurance provider will accept self-reported workouts, we do encourage you to workout, track and submit your workouts on your own!


Virtual Y Account Questions:

Why can't I play videos without a YMCA Membership?

We have created the Virtual Y as an added membership benefit so that we can add additional value to the YMCA membership. If you would like to join and gain access, click HERE

Why haven't I received my YMCA login credentials to create an account?

If you haven’t received instructions to create your YMCA of Delaware account, please check your spam folder. If you are still unable to find instructions, please click HERE for support.


Virtual Y Technology Questions:

Does the Virtual Y work on desktop and mobile?

Yes, the Virtual Y works on desktop and mobile devices with an internet connection.

What about iPhone, iPad, Android devices?

The Virtual Y has been tested and works across devices - no matter your device, the Virtual Y delivers high-quality content to you wherever you are.

How do I cast the Virtual Y to my device? What does casting mean?

Casting means that you can send the Virtual Y content from your phone, iPad or tablet to your TV.


Virtual Y Class Questions:

I don’t see my favorite Y classes here, when will they be added?

We will continue to add classes as they come available. If you have specific requests, please send us a message HERE.

What do I need for the classes?

Each class is unique! There are basic recommendations of equipment that you may need throughout the workout listed with each video.  You may also want to watch the beginning of the video to determine what equipment is needed for that class.

What if I don’t have home gym equipment?

There are many classes that don’t need any equipment at all. We encourage you to explore the classes to see which ones will work for you and the equipment you have at home.

For small weights, try using home goods such as canned goods.

Remember, getting up and moving is what matters most, along with having fun. Get your heart rate up and don’t stress if you aren’t lifting your normal weight. 

What classes are available without equipment?

There are lots of classes available on the Virtual Y with more being added. We encourage you to explore and find the classes that work for you - both in terms of interest and equipment. 

Why are some of the class durations different than my normal Y classes?

The classes are offered in a variety of timeframes to work for your schedule and lifestyle. Each class offers a great workout. If you are looking for a longer workout, try stringing together some of the workouts. For example, you could start with a weight training workout and end with a yoga workout!

What if I cannot do some of the exercises?

Please modify each class to exercise levels that work best for you. That may mean limiting the number of sets or reps, or skipping some of the exercises altogether. Do not worry if you cannot do something - you can always try and work up to it when you have built up strength, experience or confidence!

I am interested in the Virtual Trainings. How do I register?

Virtual Trainings are comprised of the YMCA's small group training and are interactive classes that consist of one trainer working with a group of 4 to 10 clients to achieve results. Keeping the group to a 10-person max allows the trainer to build a connection with each individual while also giving proper attention to each participant’s safety, form, and alignment. Class size is limited. Fee-based class, register HERE

Bring your fitness to a whole new level with Small group training!

How do I make a recommendation or provide feedback?

We value your feedback and recommendations - please share your feedback HERE.